Capital City Movers NYC

Beoordelingen

Rafa and his team went above and beyond during our move. They were extremely efficient and very helpful. Rafa made sure everything was done promptly and there were no surprises. Sara was great to work with. She was responsive and gave us an accurate quote!
7 maanden geleden
We had a great experience with Capital City Movers. Steve was incredibly prompt and professional, the movers were super efficient and worked extremely hard. The move went off without a hitch! I would absolutely recommend them (and have!).
7 maanden geleden
We have used Capital City Movers for two moves and have been thrilled with their service both times. This most recent move we used Rafa and his team and were very impressed by their professionalism, efficiency & attention to detail. We did the full service move (packing / unpacking) and they were fantastic. Sara was also amazing to work with both pre-move and during the move. She was incredibly responsive and accurate in her quote. There were no surprises! We would definitely recommend them and will use them for our next move!
7 maanden geleden
I had a wonderful experience moving my daughter out of NYC. Vlad helped me set everything up. He was always available to answer any questions and extremely easy to work with. On the day of the move, Ivan and Djani were amazing! They both went above and beyond even when we ran into a few issues out of our control. Both men were very professional and I would not hesitate to use Capital City Movers again.
9 maanden geleden
My mother and father sold their house of 25+ years and needed a reliable moving company to get their things from NYC to NJ. I had previously used this company for my own family's move from Manhattan to NJ and had a fantastic experience, so naturally I recommended that my parents give Vlad at Capital City Movers a call. My parents had heard horror stories about other moving companies holding furniture hostage and increasing prices for hopeless customers. I told my parents not to worry because we didn't have that kind of experience at all. Just as I had told them, Vlad was honest and reliable. His quote was extremely reasonable and the guys who came to complete the move were timely, careful and respectful. After the move, I got a phone call from my father who couldn't believe how smoothly the move went. They were expecting the worst and got the exact opposite. Everything in their home was packed efficiently and neatly. The entire process didn't take any longer than it needed to, all the way through to unloading all of the boxes and furniture at their destination. I'm glad my parents were able to have a stress-free experience like I did. A residential move can be a very draining experience and it is nice to know that moving companies like this exist to provide a service with minimal anxiety.
ongeveer 1 jaar geleden
We highly recommend Capital City Movers. We researched and called so many different moving companies and decided to use Capital City Movers. They were truly THE BEST. So professional, polite and skilled at packing all sorts of furniture types. Every furniture was packed better than I ever expected. They handled every item with great care and labeled everything. They were so helpful throughout the entire move from start to finish. It made the move infinitely less stressful. We will definitely use them again for all our moving needs.
meer dan 1 jaar geleden
Mike, Julio and Jose made our move as smooth as possible. This was a two stop move where they were very good about staying in contact with both people. They were very helpful packing up and fitting items I hadn't originally packed before they came. This was definitely the most stress free move I've had. They were also very attentive and asked where we wanted everything /helped unload wardrobe boxes. Would definitely recommend and use again!
meer dan 1 jaar geleden
I used many moving companies in the past but Capital City Movers was by far most efficient and stress free. They took excellent care of our furniture! Team was very friendly and professional. Thank you Capital City Movers once again.
meer dan 1 jaar geleden
I can’t say enough about this company and their service. We used them multiple times and every time was spectacular. We used their full packing service which was phenomenal and made our entire move seamless and stress free. They are professional, reliable, efficient and trustworthy. Highly recommend Capital City Movers!
meer dan 1 jaar geleden
Capital City Movers went above and beyond to move me from my 1 BR apartment in Manhattan. The bins I rented were so spacious and so much better than having to put together and then break down 50 boxes! Rafael and his team were professional, friendly, and super-efficient. I love that this was a one-stop shopping experience. I needed a place to store my things, as my new apartment wasn't ready for a few weeks after my lease expired. So I rented the bins, CC moved my things to their storage unit and now they will move it to my new apartment! Highly recommend.
meer dan 1 jaar geleden
I recently used their service to move to New York City, Manhattan. The entire process went smoothly and I was happy. They were professional, quick, courteous, and helpful. They packed everything well and delivered them without damage or issues. Carlos specifically was very helpful and efficient. There were some large furniture and an exercise machine that I was worried but they handled it professionally. I will use their service again if I want to move somewhere else in NY.
meer dan 1 jaar geleden
We had a horrible experience with this company. There was significant damage to our furniture and their insurance hasn't been responsive. They did not do what we agreed to - they said they would pack pictures, but actually left them for us to pack because they forgot what they needed to transport them. Do not use them if you care about your stuff. Very stressful and not worth using them.
bijna 2 jaar geleden
I just left this review on Yelp, but I'm gonna paste it here just to share my gratitude again: We recently from NYC to MD with Capital City Movers, and were very pleased with the entire process. Their representative (Marco) was very helpful in talking through the estimate and the logistics-- very responsive and friendly throughout. The movers showed up on time, and moved everything quickly and safely, which was especially impressive given our tiny elevator in NYC. All of this, plus their very competitive pricing, left us very satisfied.
bijna 2 jaar geleden
Very professional, precise clear quotes. They arrived punctually and delivered my furniture and set it back up for me. Highly recommend.
bijna 2 jaar geleden
I used Capital City Movers for a local move from Manhattan to Queens as well as a move from NYC to central PA. In both cases, the movers were fast and packed everything very carefully and securely. No delays, nothing damaged, everything placed exactly where we wanted. The second move needed to be rescheduled several times, and Capital City was very responsive and flexible. There are less expensive options out there, but having experienced the nightmare of slow and unresponsive budget movers in the past, it is worth the extra cost to use actual professionals and avoid the scams and incompetence that unfortunately plague the moving industry. That said, each of the moves was priced very reasonably and below a lot of competitors quotes, and worth every penny. Highly recommend!
bijna 2 jaar geleden
Amazing work from Carlos and the team of movers, and coordinating with Steve was very easy despite the move being just 2-days out with details still in flux. The movers deliver very efficient and quality work, safely dissembling and moving many large shelves and safely moving large and sensitive fridges as well. Also very safe and efficient unloading and they packed the storage unit to the top safely like a professional jenga player (at my request).
bijna 2 jaar geleden
Used this company twice. First time was great however, the second time was horrible. Never again! After incurring lots of damages and missing (stolen)items, I was told the items could not be located. On 3/28 I was told a refund would be issued and have yet to receive it or a response to a follow up email.
bijna 2 jaar geleden
We used Capital City Movers for our move last week. The process was fairly simple to sign up. Our sales rep was available for multiple discussions we had and did his best to answer all of the questions. The day of the move our movers were early. They completed the inventory and started packing. We used Capital City Movers for packing and moving. We were moving from a 3rd floor walk-up brownstone in NYC to a townhouse in Jersey. We had a lot of boxes once they finished packing and they helped us take our old furniture to the curb. This made a huge difference. Once they got to our new location they put all of the items in our various rooms. We didn't have any damage to either location and they literally kept us organized during the move. All our items were double/triple wrapped. My husband was with them the entire time and worked while they packed. We didn't have any missing items. I would recommend Capital City Movers.
ongeveer 2 jaar geleden
I have used them fourth times now⭐️⭐️⭐️⭐️⭐️ They are prefect, Great experience with CAPITAL CITY MOVERS . Called SARA and she walked me through this with ease, the crew came on time, took time with all my belongings. The whole time was so pleasant, efficient, and skilled with the move. Reasonable price (Worth every penny) and great service. Would use them again and highly recommend to anyone looking to move.
ongeveer 2 jaar geleden
I have never ever wrote a bad review on any company before. This is my experience with them, maybe you will have a different experience, but they were EXTREMELY rude and unprofessional customer service!! I filled out on the website my information, and they need an email and phone number to spam me of course and not even give a quote. Instead, someone called me which I hung up 4 times in a row becasue I was busy! When I finally pic up the phone, she asked me all the information that I had already filled out, and had to transfer me 2 times and still not give me a quote without first trying to book a truck for me! This is the worst transparency I have EVER seen in any company before.
ongeveer 2 jaar geleden
Promised me a good price, jacked it up a week before we moved. Look somewhere else for trustworthy prices.
meer dan 2 jaar geleden
We used Capital City Movers in NYC for the whole shebang: plastic bin rental, moving, and about a month of storage. The do a video call for an estimate which is convenient. They were extremely responsive via email, and everyone from the bin deliverers to the movers was very, very professional and friendly. Pricing was competitive. Would highly recommend this company.
meer dan 2 jaar geleden
Great company great employees great management- very customer service related and I highly reccommend using them. Keep up the great work- so hard to find considerate movers in this city!
meer dan 2 jaar geleden
Capital City Movers NYC just completed our full pack and move this week, and I couldn't have been more pleased with their service! From my very initial contact with Vlad, our move consultant (who was AMAZING at followthrough, patient, kind, and SUPER responsive via text/call/email) for our quote estimate, to the actual pack day and move day (two separate days) -- my entire experience was outstanding. Boyo, Omar, Mark and the whole crew were so friendly and efficient, and worked with constraints outside of our control (out-of-service service elevators, strict elevator reservation timeframes, etc.) with grace and professionalism. Everything went off without a hitch, and the Capital City Movers was honestly so wonderful. I recommend giving them a call, and make sure you parse out the reviews that are apparently misplaced for another moving company in Florida with the same name!
meer dan 2 jaar geleden
They keep spam calling me after I specifically told them not to call me anymore. After going through an online quote I received lots of random phone calls. The initial phone quote was a “click funnel” of me answering more and more personal questions but getting no quote. I think this is a front for a scam.
meer dan 2 jaar geleden
I just realized that I gave a very negative review for this company and I extremely apologize. The moving company that we went with for our move is very close to the same name. The one we used is Capital City Moving. I apologize that I made that negative review and in the future I will make sure I have the right name. I have not used this company personally but the guy that I talked to on the phone was very nice and I apologized for what I did.
meer dan 2 jaar geleden
I highly recommend Capital City Movers. Marco was fast and responsive to book me a last minute appointment date one week before I was due to move at the end of the month. Initially, I called Piece of Cake movers before that and they were terrible, never called me back and when I called for a price quote, Piece of Cake was quoting me price $450 and within 10 min in the call they told me the price increased to $650 cause they are fully booked now as we speak over the phone and they can’t moved me on the actual date I wanted. Definitely sketchy. Don’t waste your time on them. Marco at capital movers told me that Saturday was no problem, and quote me a reasonable price. We went through the estimate items and Marco said that a few extra boxes is not a problem unless is more than 6 boxes there will be an increase of $50 from the price quoted. On the day of moving itself, 3 movers were sent to help me move my stuff from my studio apartment. They went above and beyond helping me move and packed my computer and tv up in a box. They help me take apart my bed frame and assemble my bed in my new apartment. Everything was done fast and smooth within 2.5 hours from my old apartment to the new apartment. They asked me to even check their moving truck to make sure nothing was missing. Really trust worthy guys. I definitely hire Capital City Movers again if I ever need movers. Their price are reasonable, you pay what you get for, and they are high quality movers. I have friends who were being cheap and hired Uhaul movers that stole their items.
meer dan 2 jaar geleden
Had a wonderful experience with Phillip and his team! Vlad was so helpful and communicative on the administration side of things, and the packing and moving went so smoothly. These guys are the real deal. Will definitely be using them again
meer dan 2 jaar geleden
I was called by a Salesperson referred by Home advisor. Initially she was very nice. We went through my inventory of items with me measuring everything. She quoted a price that was way above the others that I received. After she shot down one of the companies that had a lower quote, she gave me a.discount and then proceeded to try to bully and frighten me into giving her a deposit on the quoted amount because this was a one time offer. She actually called me sweetie and proceeded to tell me that she would go home to her apartment, to her dogs and kids and man, not giving me a second thought, but I will remember her when I end up overpaying for my move if I used another company (because they will under quote and charge me more after the move). The tactics are so unprofessional. I was really proud of myself because I was extremely nice. I am not sure about the company itself, but the customer service is the worst.
meer dan 2 jaar geleden
I can’t express enough how amazing this company is!! I used them for the first time 5 years ago for a move and just used them recently for another move. The service is just as amazing as it was 5 years ago. From the person you correspond with over the phone and emails to the actual movers themselves all the employees go above and beyond. They make moving the most stress free situation. HIGHLY RECOMMEND!!
bijna 3 jaar geleden
Their prices are comparable to competitors, and they were super responsive to more detailed questions I had leading up to confirming our appointment. The movers called 20 minutes prior to arrival, arrived a few minutes before the appointment window started (which was wonderful), walked me through the process and then got right to work. Overall, Excellent movers.!
bijna 3 jaar geleden
I was extremely pleased with how J team was concerned with doing a good job and not simply doing getting it done as fast as possible. He and his helpers were friendly and efficient, and took extra care with my belongings. These movers are awesome rather than others. They did not lose anything. I have no complaints from them. If you are looking for a mover, contact them because they are fantastic!
bijna 3 jaar geleden
Great experience with these guys. They were courteous throughout. Easy to use service, quick response, and reasonable prices. Would highly recommend it.
bijna 3 jaar geleden
We have used Capital City Movers 3 times because they are so good. They are careful, professional, responsive, on time, and flexible with us when we had to change the times or add a stop. Can't recommend enough.
bijna 3 jaar geleden
From the moment I found out that I had to move for a new position at work, my search for movers and headaches began. After extensive research I decided to call three companies. My first call was to Capital City Movers. I was so happy with the information they gave me over the phone that I have decided to give them a chance before I call the next two companies. Estimate for my move came in and it was well within the budget that I have allocated for the move. Since my interaction with the company over the three calls for so easy and professional, I added my name to the dotted line and hired them. On move day all my belongings were packed up and placed safely and secure into the truck. They then headed out towards my new soon to be home. Alfredo, the foreman was efficient in organizing his crew and understood how to calm me down and assure that everything will run smoothly. Upon arrival at the destination we inspected all of my furniture and I saw that there was not a single issue or any damage what so ever. Furniture was quickly placed in their new rooms and the only thing left for me was to unpack the boxes. I'm ashamed to admit that I still didn't complete that last task. I highly recommend Capital City Movers and Alfredo's crew to all my friends and family and now via this review, to the world :D
bijna 3 jaar geleden
This is by far the BEST moving company I have ever used. They were professional, efficient and a pleasure to work with. I'm using them for a second time this year! I highly recommend them.
ongeveer 3 jaar geleden
We had a really good experience moving from New York to DC with Lamont Tatum and his team. They moved incredibly quickly, took good care of our things, and delivered them the next day at the time they had promised. We're hoping not to move again any time soon, but if we did, I would call Capital City Movers. The other movers we contacted quoted a higher price and indicated that they might not deliver our belongings for a week or more.
ongeveer 3 jaar geleden
CCM is very professional and organized. Unlike other hourly rate moving companies, they offer a price base on the size of the move and will take care of you from the beginning to the end. We had a move early Jan, the service is excellent, I don't think we can ask for more. Those movers are very experienced, disassembled and assembled the bed frame in a professional way. We are about to hire them again for the office move just to have a peace of mind.
ongeveer 3 jaar geleden
AWESOME! PROFESSIONAL! FAST! Seriously the best moving experience I've ever had. They arrived on time, properly handled my items & definitely portrayed professionalism. I would recommend them to anyone seeking a worry-free move! Thanks Guys!!
ongeveer 3 jaar geleden
I used Capital City Movers to move from Queens to Montclair NJ, and they were awesome the entire way through. Paul, who coordinated the move, was courteous, timely and responsive. If he couldn't answer when I called, he would call me back in 10 minutes. The movers arrived on time and were well prepared for the move. We rented bins from them too and paid less than half of what we would have paid for the bins if reserved elsewhere. The overall cost of the move was less than we estimated and they did everything including the drive in about 6.5 hours, which is insane if you ask me. Everything was treated with care and all the movers were courteous and respectful of us, our cats and our things. I can honestly say they left no room for improvement.
meer dan 3 jaar geleden
I would never recommend this company and actually warn you not to use them. I had a terrible experience from start to finish. They came with a very small truck that was 60% filled with someone else's furniture. Determined they could not fit the few items I had to move and would have to make 2 trips. They left an antique dresser in the street, as well as their dollies and packing material. I had to fight people stopping by in their cars from taking the dresser and their packing supplies and dollies. They did not wrap antique furniture and broke one breakfront. Then they damaged my newly finished floors and house because they refused to lay down any padding and dragged the furniture. When I called to complain, the manager then called the movers who confronted me about complaining. Then they left a table by the trash, which I noticed and moved myself into the basement. The whole day was a nightmare. And this was to move 10 items to my new house- not a big or dofficult job Honestly, I have moved 10 times in the past and this was by far the worst experience and the worst customer service ever. They just came to look at the damages and messed up my wood floors further so now I have to hire my floor specialist to come and fix it. DO NOT USE! My main move was done by J and G Movers who are exemplary and I would recommend without reservation.
meer dan 3 jaar geleden
Exemplary service! My husband and I used Capital City Movers for our out of state move and could not have been happier with them. The process was seamless from beginning to end. The movers were early, professional, friendly and did an amazing job. The rates were reasonable and there were no hidden fees. The company was an absolute pleasure to deal with. I 100% recommend this company.
meer dan 3 jaar geleden
We worked with Ina to book our August move from NYC to Long Island with somewhat short notice. I really liked that they were flat-rate with no hidden fees, and their prices were very realistic vs. other quotes we received. We had a tricky move since our apt was a 4th floor walk-up, but Freddo and his crew assessed the space and took very good care of all our furniture, electronics, and expensive items. He even fixed our bed when re-assembling it in our new space! Post move, we found some items in our "fragile" boxes to be damaged. I reached out to Ina to explain the issue and she had it resolved right away, which made us very happy. Very clear and consistent communication which is hard to find these days! We would definitely use Capital City Movers again. Thanks for making what can be a very stressful experience pleasant!
meer dan 3 jaar geleden
This service was the best! They are reliable, trustworthy, accommodating, super quick and professional! They made me feel very comfortable and were greatly organized throughout the whole process. I completely enjoyed their services and would highly recommend this company!
meer dan 3 jaar geleden
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